1. NGO

• Role of NGO's in local community
• Of NGO's to facilitate and assist in disaster preparedness recovery and information gathering at all levels (e.g. local community info)

0409 719 130

2. Information gathering

• Involve local people in information gathering. i.e. how do we capture oral histories etc?
• Speak to SOPAC re: Shane Cronin who did just that. Can NEOS take this on?

3. Consult with agencies

• Such as SOPAC to ascertain current training structures in place.
• Use these structures to train local people in the process of information gathering, storage, retrieval and dissemination.
• Also how to actually apply it.

4. Information backup

• Ensure information has a backup in case of destruction of local source during disaster.

5. Community consultation

• Consult community groups.
• Don't generalise "local groups".

6. Pre Disaster

• Tsunami early warnings systems in the south pacific islands.
• In the emergency who to get assistance from.
• The why and how's of events e.g. Tsunami, devastating cyclones.

Anonymous

7. Payment of personal loss

• Payment to those who are uninsured.

8. Pre disaster

• Early warning of potential emergency.
• Status reports on impending circumstances.
• Evacuation information including early warning on the time and means of evacuation / abandonment.
• Freedom to make "own" decisions - during disaster.
• "Advice" on prevailing circumstances.
• Casualty lists (including health status).
• Structured "loss" reports.
• "Recovery advice - who / what / when / where.

Fire Rescue Service & Bush Fire Service of WA

9. Information

• The creation of a local contact network where the information might be sent.
• The development of a network of regional offices.
• That information be disseminated to the lowest common denominator - the fax through satellite connections.
• The Aust. Govt in their overseas aid packages identify communications systems and community needs.
• The redundancy of power supply for continuation of communications.

DIGO

10. Community information needs

• The experience and transferred knowledge of other equivalent communities.

Joe Barr

11. Communities / Local Govt

• How to synthesise and record information across multiple villages and draw conclusions before feeding info up to national level (e.g. losing info).
• How to isolate key indicators to be used in very simplified monitoring systems (and durable systems e.g. vulnerability indicators.
• How to translate damage / impact measure (no. fields flooded, houses destroyed etc.) into measures of exact need quantity (food, shelter·.)
• How to prioritise and target needs in respect to existing in-country aid:
• Food v's water v's medicine
• Pop groups v's other pop groups
• Internal standards

Working inside & with Govt. is Risk & Disaster Management

12. Communications

• Alternate telecommunications system availability.

Syed MA Qadir

13. Information

• Provide the relief against information about:
• Locality map
• Transportation
• Medical support
• Shelter
• Relief equipment
• Disposal of "spoils"

14. Post Disaster

• Lessons learned.
• Economic recovery
• Reconstruction of infrastructure

15. Organisation

Jtt@nesa.uiuc.edu

16. Pre Disaster

• Preparation and mitigation information geographically specific (e.g. hazard reduction, preparations response etc.)

G Martin

17. Post Disaster

• Recovery information from safety to administration and welfare.
• Lessons learnt information.

Can we prevent this from happening again?

18. Preparedness - small communities

• Needs of small communities for preparedness and mitigation.
• Understanding of hazards facing particular communities.
• Vulnerabilities.
• Capacities for response.
• Methodologies for doing above assessments.
• Opportunities for exchange of experience.
• Information on successful approaches adopted in other communities.
• Preparedness - dissemination of warnings
• Assistance in evacuation, surviving during event, rescue, first aid

Bangkok

19. Summary

• Hazard / Risk potential
• Warnings
• Loss / Damage assessments
• Sources of assistance

Philip Buckle

20. Community based

• Focus / contact developing countries NGO / small communities.
• Community information needs
• Define what exactly are the information needs within each community.
• How to access the information that is already available.
• How to interpret / utilise the information.
• How to access information outside the community such as UNDP spatial info.
• Training NGO / west users in interpretation and implementation - to supplement in meeting needs that cannot be provided locally is within the country.
• Setting up local networks and links to country. International ones that will provide support and access to skills whee they cannot be found locally.
• Integration of state and local authorities / companies such as Heath / Red Cross / Media.
• Introduction and technology to support / enhance local info needs = training & develop skills.
• Developing data sources for past events.
• Developing / identification of vulnerable areas / people and match resources / strategies for mitigation response, preparedness - Identification / development of local leaders to ensure community participation.
• Exchange of info from other like-communities.

rfleming@ema.gov.au

21. Storm

• All or most communications stop working in severe storms or before storm arrives.

David King

22. Floods

• Neighbouring communities upstream unable to warn downstream what is coming their way.

23. Indigenous

• Communities relate to an indigenous source of info.

24. South Pacific

• Most rural communities are dependent on NGO's for info, links, and assistance.

25. Local community Assistance

• Understanding of when they can expect assistance and at what level
• Avenues of assistance after a disaster in terms of recovery (especially longer term)

AUS AID

26. Health Fears

• Where to get water etc.

27. Social Impact

• Likely social / psychological impact.

28. Preparation

• In small communities I suspect that there are many instances where they are not aware of information that is available and could be useful/valuable/possibly life saving in a disaster.
• This needs to be fully understood prior to the disaster so that it can be accessed readily when needed. Sources and methods of access need to be clearly established and continually updated.
• I wonder how this knowledge of what is available and how it can be accessed can be filtered down to small communities for the NGO's who could be working there.

Red Cross

29. Post Disaster - Long Term

• Information on whereabouts and wellbeing or demise of community members known to survivors (beyond immediate families) needs to be provided. This assists community members in moving through the grieving process for human loss as well as material loss and expedites movement towards social recovery.
• Information on - what happened, why it happened and how it happened assists community members in understanding and perspective. It allows people to centre themselves.
• Information through the provision of a single, long term "helpline" for those who may have under-assessed their needs e.g. the elderly.
• Cultural and religious considerations for mass deaths e.g. spiritual leaders for burial rituals etc.

ACT Fire Brigade

30. NGO/small communities working group

• NGO's
• Capacity building - put aside

Anonymous

31. Suggested aide:

• Reporting success
• Mapping out a program of possible action in support of GDIN Business Plan.
• Identifying activities, which might be employed by GDIN as a pilot project.

Anonymous

32. Plan of action:

• Define local community user needs.
• Advice and assistance from member of user organisation.
• Virtual working group.
• Integrate with IT provider.

Anonymous

33. Theme:

• Find out what people want.
• How to get information to them.

Anonymous

34. Course of action:

• How GDIN can be of use to sub-nations government.
• Identify lessons of value to GDIN.

Anonymous

35. Capacity Building:

• Taking lessons into communities and using them to strengthen the community's capacity to deal with disaster.
• Find out what people want.
• Deliver it to them.
• Put into perspective to enable small communities to prepare for and copy with disaster.

Anonymous

36. Integrating technology:

• What come up for communities in terms of strength and vulnerabilities combine with info GDIN can offer and bring to an integration technology.
• Suggest: Select a few arbitrary councils as pilot projects.
• Build capacity of national disaster management office - Update so they have professional skills. Introduce new technology.

Anonymous

37. System Monitoring:

• Need a good monitoring system - needs to be monitored.
• Need to identify focal points of information for system (people, mobiles phones, council groups)

Anonymous

38. Information requirements of disaster victims

• Important to engage media.
• Input from India.
• Waste removal - beyond scope of local community - becomes a priority from a health perspective.
• Lessons re: what has been successful in other communities. "Lessons learned database"
• Shouldn't replace things (e.g. bridges) without consulting local communities.
• AEMI Manual / pamphlets / fridge magnets etc.
• Pilot project - get together cultures and communities to see what people think of information.
• Need two way process from which to better the feedback to GDIN.
• Don't give list out unless you can deliver.
• Adverse impact on social structure, culture and traditions. Re: location of tribes ·. Very tiny in pacific island.

Anonymous

39. Technology

• Talk about technology and emerging technology and how to make use of it.

Anonymous

40. General

• Advanced warning.
• Appropriate shelter.
• Coordination / leadership at community level.
• Disaster plan.
• Food stocks.
• Support for rebuilding.
• Medical services / supplies / psych social program.
• Communication links.
• Ongoing updates to disaster.

Geoff Shepherd WA

41. General

• Simple & appropriate information for disaster mitigation and awareness on various forms of disasters and emergencies.
• Political structure considerations and improve the impact of mitigation and dissemination of disaster information management.
• Community mobilisation & capacity building.
• Bottom ö up planning emphasised.
• Clear-cut networks & linkages.

PNG NDMO

42. General

Fiji

43. Pre disaster

• A community based organising ö local risk assessment.
• Input into plan development especially gender issues, gender role, livelihood issues.
• Know plan ö all hazards.
• Community memories collected and recorded ö lessons learned.
• Know location meeting place / shelter.
• Who responsible children, elderly, mobility challenged.
• Practice scenarios w/services and public.
• Community education on plan, schools, hospitals and homes.
• How to build capacities/stakeholders/NGOâs.
• Warning systems.
• Publications and visitors packs and new residents packs.
• Website on hazards ö problem and liability.

Email: aapearce@swin.edu.au

Tel: 03-9214 5146

44. During

• Adequate links between meteorological warnings and emergency response.
• Adequate resources.

45. After

• Lessons learned database.
• Adverse impact on social structures.
• Info systems to victims/survivors ö GDIN?
• Support for survivors doesnât have to be shockers.
• Immediate access to banks, insurance government subsidies.
• Media cooperation & EM services to keep it appropriate.
• Group access to media for recovery issues.
• Info system for families not at site (accurate).
• Website GDIN counsellors.
• Location of lost family members.
• Trauma counselling.
• Damage assessment ö advice to owners.
• Repair costs / retrofilling?

Email: aapearce@swin.edu.au

Tel: 03-9214 5146

46. General

• Contact Information: Information on location / condition of relatives in post-disaster phase. Ability to notify others that they are safe.
• Recovery/replacement official documents, licences, identification, papers etc. needed to insurance, medical etc.

Anonymous

47. General

• Who individuals are.
• Where they can move to if required.
• Who are the "respected" leaders.
• See the EMA "Recovery" Handbook, Local Govt Engineers, and Medical Disaster.

Barry Grear

48. Pre/Post:

• Results, guarantees, assurance.
• A feeling of not being on their own.
• Confidence that what they need locally will be available.
• Predictive ability.
• Technical specialist skills e.g. medical/health, engineering, chemical, veterinary e.g. FMD symptoms.
• Longer term chronic impacts from a hazard e.g. impact to food chain, local industry, fertility, social structure.
• Technical advice on mitigative tools and techniques e.g. engineering design (appropriate.
• Where are people, general and identified persons.
• How may next of kin are being told of my survival.
• Where/how to deal with waste / debris, stock disposal, salvaged goods.
• There are two issues:

Ross Pagram

49. Infrastructure

• Bearing in mind intention is capacity building.
• Pre & Post ö no point having great data and applications if there is no reliable electricity and/or telecommunications ö Remember they can be knocked out in a disaster.

Peter Channells

50. People skills

• Ability to use data / info.

Peter Channells

51. Self control/ Ownership

• Ownership of process.
• Info gathering etc. Otherwise it remains a "sales pitch" by info/data owners.

Peter Channells

52. Info needs for the American Red Cross (from GDIN)

• Maps to show:

Megan Fox

53. Relief / rehabilitation related questions

• Are our kit and kin safe? Where are they? How the dead bodies are to be cremated?
• When are we going to get the medical aid? Where can we find first aid, medicines, baby food?
• How do we survive in the open? What is the Government doing to find us temporary shelters so that we can have a roof over our head?
• When shall we get compensation for all we have lost?
• How about food? How about portable water? How about electricity? Road and rail transport?
• How can we pass on information about our welfare to our relatives and friends elsewhere?
• Does the threat of disaster persist? For instance, after shocks of an earthquake are usually feared.
• When will our houses be rebuilt, and where?
• How shall we be able to earn our livelihood again? What are the likely employment opportunities? How can we get seeds, fertiliser?
• What does the Government propose to do to prevent disaster in future?

Dr R K Bhandari

54. Questions to Community Based Organisations

• How to get extended assistance to make a new start in life?
• How the vulnerability to disasters in the area could be reduced? Who will take those steps?
• How could the religious shrines damaged during the disaster, be repaired?
• Can anything be quickly done about childrenâs education?
• Where can they settle, if the area will continue to be prone to disaster?

Dr R K Bhandari

55. Questions to Scientists, engineers

• Whether a damaged house could be refortified? How much such fortification would cost?
• Can the industry destroyed due to the disaster be re-established?

Dr R K Bhandari

56. Info requirement of Disaster Victims

• Warnings and evacuation orders.
• Severity estimates.
• "What is happening?": a need for information that can be acted upon.
• Help in treating injuries and shock.
• Information on missing friends and relatives.
• Where to get emergency transport, accommodation, food etc.
• How to contact family and friends.
• Where to go to help of all kinds.
• Health information e.g. loving with disabilities caused by the disaster.
• Legal information e.g. claiming insurance and compensation, help with attending inquests and inquiries.
• Financial Information e.g. claiming from the distress fund, claiming state benefits.
• Reassurance that individual stress reactions are normal.
• Advice on how to cope, both with practicalities and emotions.
• Where to go and who to talk to for counselling, including family counselling for childrenâs problems, or marital problems that might arise from the disaster experience.
• Information of self-help or survivors groups, action or campaigning groups that exist.
• Understanding why the disaster happened, including apportioning blame.
• Looking at archives of media coverage of the disaster (helpful in assimilating the experience).

Emergency Planning Society 1995 conference at Scarborough, England

57. Role of the Communities Working Group

3) to foster the development of information networks and information sharing at local level, probably through the development of information networks at national levels.

Jonathan Abrahams

58. On community information and awareness

• where it is safe to take refuge and what areas should be avoided;
• what preparations to make;
• what to do to protect themselves when the disaster is actually happening;
• where to get information updates
• both as the event approaches
• and after it happens;
• where to get various kinds of help; and
• what to do or not do after the event.

The information needs to be tailored for that particular community and culture.

Marion Leiba